TenFold Communications Customers
IPLAN
"We saw at least a 10x productivity benefit," says Diego Francia, IT Manager at IPLAN, the first broadband telecommunications company in Argentina and Latin America to build out a 100% IP network that leverages fiber-optic and local multi-point distribution system (LMDS) technologies.
IPLAN uses TenFold Enterprise Relationship Manager (ERM) for Broadband™ as its business infrastructure platform for sales, customer management, ordering, provisioning, billing, and inventory. "EnterpriseTenFold features immediately solve real-world business problems that other technologies have not even considered (leaving you with man-decades of programming to try and get them), such as security-by-value to use simple business rules to control data access for end-users at the individual-record-within-a-transaction level. We've been with TenFold for 5 years now, and we are absolutely sure we made the right choice," continues Diego Francia.
IPLAN converted from its previous system to ERM and now uses ERM to manage its entire billing cycle, as well as customers, products, and orders. ERM makes it easy for IPLAN to configure and run billing cycles and provides features like ViewInvoices that lets them verify bills before printing. ERM lets IPLAN quickly define new services and products. IPLAN moves information more rapidly, more securely, more reliably, and more cost effectively than any other network operating in Argentina or Latin America. IPLAN offers a broad range of Internet, voice, data, and video services. IPLAN is funded by Madison Dearborn Partners and LPL Investment Group, Inc. For more information about IPLAN, please visit www.iplan.ar.
AT&T (previously Ameritech, then SBC)
TenFold built a network switch management application for Ameritech (purchased by SBC and then AT&T), called AFFTS+, which automates and simplifies the management of network-switch data. AFFTS+ has been in production since 1997 and has evolved to support multiple changes of ownership and considerable network expansion. AFFTS+ supplies core switch information to many other applications.
AccuConference
AccuConference created a strategic partnership with TenFold to use TenFold technology to enable making sophisticated development changes and feature enhancements on the fly. AccuConference is the leader in Innovative Customer Conferencing Solutions for Audio, Web, and Multiparty Video conferencing and has been for the past 18 years with over 30,000 Global Customers.
